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Service Areas + Charlotte, NCBoston, MAHouston, TX
About Contact
Charlotte, NC: 980-268-2402 Boston, MA: 617-299-7241 Houston, TX: 281-645-5103
Stone fireplace burning at dusk in a renovated living room
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Charlotte · Boston · Houston

Full-System Chimney Care · Est. 2004

Chimney cleaning, repair & installation done right.

Professional chimney cleaning, chimney repair, chimney installation, fireplace service and dryer vent cleaning for homeowners in Charlotte, Boston, Houston and the surrounding communities.

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Established 2004
3 Metro Service Areas
Full-System Chimney Care
Camera-Verified Inspections

What We Handle

One crew for the entire chimney system

Forty-plus individual services, organized the way homeowners actually think about chimney care.

Where We Work

Three metro markets, three local crews

Each market has its own dedicated phone line and crews who know the local housing stock.

Service Areas

Coverage within about 65 miles of each market

Charlotte, NC Region

We reach homeowners throughout Matthews, Mint Hill, Huntersville, Cornelius, Concord, Gastonia, Belmont, Waxhaw, Indian Trail, Monroe, Fort Mill SC, Rock Hill SC and the wider Charlotte metro.

Boston, MA Region

We reach homeowners throughout Cambridge, Somerville, Newton, Quincy, Brookline, Medford, Arlington, Waltham, Lexington, Braintree, Framingham and the wider Greater Boston area.

Houston, TX Region

We reach homeowners throughout Sugar Land, Katy, Pearland, The Woodlands, Spring, Cypress, League City, Missouri City and the wider Houston metro.

Why Homeowners Call Us

Built around the whole system, not one truck visit

  • One company for the whole chimney system — cleaning, repair, liners, caps and the fireplace itself, so nothing falls into the gap between contractors.
  • Camera-verified inspections — crews use video scope equipment to show you what is actually happening inside the flue instead of guessing from the roofline.
  • Local crews who know the housing stock — older Boston-area masonry, Charlotte-area brick ranches, and Houston's humidity-driven wear are three very different repair jobs.
  • Straight answers before any work starts, and a written explanation of what was found and why it matters.
Chimney Masters crew standing in front of their service vans
Chimney Masters technician sweeping a brick chimney on a roof

Chimney Safety

Why annual inspection actually matters

Creosote builds up every time a fireplace is used, and it is the fuel behind most chimney fires. The National Fire Protection Association recommends a chimney inspection at least once a year, even for fireplaces that only run occasionally.

  • Creosote and soot buildup narrow the flue and raise fire risk over a single burning season.
  • Cracked liners, blocked flues and damaged dampers can push carbon monoxide back into the living space.
  • Storm damage to caps, crowns and flashing is often invisible from the ground until water is already inside the chase.

Fireplace & Dryer Vent Services

Beyond the chimney itself

Gas fireplaces, wood-burning fireboxes and dryer vent lines all move combustion air or exhaust through the home, and all three are part of the same inspection visit.

  • Gas fireplace cleaning, pilot and ignition troubleshooting, burner cleaning and soot removal.
  • Wood-burning fireplace cleaning, firebox panel repair, smoke and draft correction.
  • Dryer vent cleaning and repair — lint buildup is a well-known home fire risk and it also makes a dryer run hotter and longer than it should.
Bright living room with a cleaned, well-maintained gas fireplace

Common Chimney Problems

Signs it is time to call

Leaning or cracked crown

A cracked concrete crown is one of the most common ways water enters a chimney system, and the damage spreads fast once it starts.

White staining on the brick

Efflorescence is a sign that water is moving through the masonry, even if the brick looks structurally fine from the ground.

Smoke backing into the room

Usually a draft, liner or smoke chamber issue — and it gets worse, not better, the longer it is used without a fix.

Rusted or missing chimney cap

An open or rusted-through cap lets in rain, animals and debris, and it is one of the cheaper problems to catch early.

Damp smell after it rains

A musty smell after wet weather almost always means moisture is getting into the chimney system somewhere.

Dryer runs hot or takes longer

A restricted dryer vent line is a common, often-ignored fire risk hiding behind the laundry room wall.

Recent Work

A damaged crown, rebuilt

Cracked brick and a deteriorated crown were letting water straight into the flue. Rebuilt with a proper crown and clean brick coursing.

Before
Damaged, crumbling chimney crown and brick before repair
After
Rebuilt chimney crown and brick after repair

Frequently Asked

Questions homeowners ask first

How often should a chimney be cleaned and inspected?+
Most manufacturers and fire-safety authorities recommend a chimney inspection at least once a year, with cleaning frequency depending on how often the fireplace is used and how much creosote builds up each season.
Do Charlotte, Boston and Houston use the same crews?+
Each market has its own dedicated local crew and phone number. You will always reach the team that actually works in your area, not a national call center.
What is the difference between a sweep and a full inspection?+
A sweep removes soot, creosote and debris from the flue. An inspection is a broader review of the cap, crown, flashing, liner and overall structure, often using camera-scope equipment to see inside the flue itself.
Do you work on gas fireplaces, or only wood-burning ones?+
Both. Gas fireplace service covers burner cleaning, pilot and ignition issues, and soot or odor problems, while wood-burning service covers the firebox, damper and smoke chamber.
Is dryer vent cleaning really necessary?+
Lint restricts airflow, makes a dryer run hotter and longer than it should, and is a well-documented home fire risk — it is a quick, inexpensive add-on to most chimney visits.

Ready When You Are

Talk to your local Chimney Masters crew

Call the number for your area, or send a quick request and a local crew member will call you back.

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